Privacy Policy

I. Overview

CichlidDVD (CD) is strongly committed to protecting the privacy of its Client's and of its interactive products and services. Throughout cyberspace, we want to contribute to providing a safe and secure environment for all our Client's, Customer's and Visitor's. While this privacy policy applies to the CD site and all of the other Internet-accessible CD branded services, we will refer here only to CD to make reading this policy easier. The purpose of this CD privacy policy is to inform you, as a welcomed Client of CD products, what kind of information we may gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. Finally, please note that this policy applies only to CD Web sites that carry the CD Logo and not to other companies or organisation's web sites to which we link. We have clearly marked (COMPANY LTD) and these branded Web sites with our logo so you know where this policy applies. II.

II. Definitions

"Client": The trader being a company, partnership, sole trader or other organisation or any individual, which undertakes to accept CD Products.

"Partner", "Affiliate": A third-party organisation that provides Internet development, hosting and/or Internet access services and/or other services to the CD product and/or Client.

"Services", "Products": rough and faceted gem stones, carved stones, jewellery, equipment, newsletters other gem stone industry related fields.

III. Collecting Information

About All CD Products, Web Site Visitors In general, our service automatically gathers certain usage information like the numbers and frequency of visitors to CD Products and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our Clients use parts of the site, so we can improve our site to assure that it is as appealing as we can make it for as many of you as possible. For example, CD uses a technology nicknamed "cookies" that tells us how and when pages in the site are visited, and by how many people. CD cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personally identifiable information to tell us who you are or even what your screen name or e-mail address is. We also may provide statistical "ratings" information, never information about you personally.

1. "Cookies": A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the Client closes their browser, the cookie simply terminates. For instance, by setting a cookie on the site, the Client would not have to log in a password more than once, thereby saving time while on our site. If a Client rejects the cookie, they may still use the site. The only drawback to this is that the Client will be limited in some areas of the site.

2. Log Files: We use IP addresses to analyse trends, administer the site, track Client's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

IV. Collecting Personal or any Specific Information via On-Line Forms

Use, Collection and Retention of Client Information

CD collects, retains and uses only the information about our Client's that is required by law to administer CD business and provide high-level services to our Client's. We retain this information no longer than necessary to meet these objectives.

V. Limiting Employee Access to Information

All CD  employees are educated about the importance of privacy and confidentiality. Only those employees having a business reason for knowing such information have access to personally identifiable information.

VI. Protection of Information via Established Security Procedures

CD maintains rigorous security standards and procedures regarding unauthorised access to Client information. We do not use or disclose information about your individual visits to CD Sites or information that you may give us, such as your name, address, e-mail address or telephone number, to any outside companies.

VII. Restrictions on the Disclosure of Account Information

CD provides information about Client's accounts or other personally identifiable data to third parties only when: 1) The information is provided to help complete a Client initiated transaction 2) The Client requires it 3) The disclosure is required by/or allowed by law 4) It is necessary to process transactions and provide our services.

VIII. Disclosure of Privacy Principles to Clients

CD Client's have the right to know what information we keep about them and how the information is used. Client's have the right to have any inaccurate information corrected or deleted.

X. Unsolicited E-mail Circulars Policy

Unsolicited email circulars (SPAM) - are becoming an increasing nuisance to Internet users. These mass direct mail-shots can cause inconvenience, annoyance and expense to recipients. CD  does not condone such practices in any form, nor do we sanction such applications by other websites.

XI. CD Privacy Policy Changes

If we decide to change our privacy policy for CD, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

XII. Resume

All services provided by CD to the Client are subject to the above CD Global Privacy Policy.